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Approach

How we run a project.

Plenty of brands get stuck between a strategist who comes up with one thing, a designer who draws another, a photographer who heads off in a third direction and a developer who builds whatever comes out of that. With us, all of it sits in one team, so the choices you make at the start carry through to what goes live.

Process
01

Find out

We look at your customers, your offer and where things are stuck. Conversations and numbers from your own channels show where the work should start.

  • Conversations with you and your customers
  • Numbers from your own channels
  • Your competitors side by side
02

Pick a direction

Two or three routes with a reason behind each, not thirty options. You pick one, and that choice shapes everything after it.

  • Two or three routes, each with a reason
  • Your position and brand story in plain words
  • A choice you make yourself
03

Build it

The same people stay involved, from the first conversation to delivery. Strategy, design, content and tech sit in one team, so the direction you picked still shows in what we make.

  • Brand book and packaging
  • Website or online store
  • Photo, video and 3D
  • Software and automation
04

Keep it running

After launch we work out together what still needs doing: new content, email or upkeep of your systems. We can also automate the work that keeps coming back.

  • New content
  • Email
  • Upkeep of your systems
  • Automating recurring work

Not every project goes through all four steps. If you only need imagery, packaging or a listing, we start straight at step 3.

Curious what your brand needs?

Pick where you are and what it is about. Louie reads every message and comes back with where we would start.

Louie Valkhof
Louie ValkhofOwner / Art DirectorI read every message personally.
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