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Bol Growth Reward 2026: how to meet the rules

Louie Valkhof
Louie Valkhof
14 min read
Isometric 3D illustration of Bol.com marketplace growth with rewards and charts

Bol.com is launching a reward programme. What it costs to participate, and what it delivers.

On July 1, 2026, the bol.com Growth Reward goes live: a commission discount programme for seller partners who grow and meet quality requirements. Revenue targets are personal, based on your historical performance. The minimum threshold for participation is universal: quality score at least 69, delivery need score at least 60, account active for at least 2 years.

That sounds manageable. But the quality score is now the new measurement instrument on bol.com, and it replaces the performance score you may be familiar with. The difference is not small. And the three months you have before the programme starts are exactly the right time to get your listings in order.

The Growth Reward revolves around three things: understanding your quality score, improving your listings, and keeping your logistics in order. Below is exactly what you need to know and do.

How does the Growth Reward work?

The mechanism is straightforward. Each quarter, bol.com sets three personal revenue targets for you. Those targets are based on your historical performance combined with the market potential in your category. They're not random, they reflect what bol.com expects you can achieve if you're performing well.

Hit target 1: you get a commission discount. Hit target 2 as well: the discount increases. Target 3 = the maximum discount. Discounts are calculated progressively and automatically applied the day after you reach a target. You don't have to do anything, the system handles it.

The exact discount percentages per target haven't been publicly disclosed by bol.com. What is clear: the discount is cumulative and applies to your variable commission, that's the percentage you pay per sale. Bol publishes no fixed range; the commission percentage varies widely per product category and is an estimate per account (bol.com Partner Platform).

Do the maths for yourself: if you turn over 100,000 euros per quarter in a category with 10% commission, you're currently paying 10,000 euros in commission. Every percent discount saves you 1,000 euros per quarter, 4,000 euros per year. That's not a symbolic amount.

Quarterly revenue Commission (10%) 1% discount Annual saving
50,000 euros 5,000 euros 500 euros 2,000 euros
100,000 euros 10,000 euros 1,000 euros 4,000 euros
250,000 euros 25,000 euros 2,500 euros 10,000 euros

For the first year (July 1, 2026 to July 1, 2027), more lenient entry requirements apply. After July 1, 2027, the standards will be tightened. This gives sellers with a lower quality score the space to start now and improve. But "more lenient" is relative, the quality score of 69 and delivery need score of 60 remain hard thresholds.

What does the quality score actually measure?

The quality score is the new central measurement instrument on bol.com. It replaces the performance score that was previously used. The key difference: the performance score looked at a 6-week period. The quality score measures over 22 weeks (bol.com, March 2026).

What does that mean in practice? Your seasonal peak in December, followed by a slower January, has less influence on your final score. A week where you score slightly lower due to illness or holiday gets absorbed into the larger picture. Your score is more stable and reflects your structural performance rather than temporary spikes.

But it works the other way too: if you're scoring poorly now, it won't improve quickly. The 22-week measurement is slow in both directions. If you improve your listing quality today, you won't see the full benefit for a few months. All the more reason to start now.

The quality score consists of multiple sub-scores. Bol.com made the sub-scores visible in the Partner Platform in March 2026, so you can now see exactly what you're scoring on and where the biggest gains are.

Component What it measures Your influence
Listing quality Product page completeness: images, description, attributes High, entirely in your own hands
Delivery performance Meeting delivery times (also the delivery need score, minimum 60) Medium, partly dependent on logistics partner
Return rate Match between expectation and reality of the product Medium, partly product-dependent
Customer satisfaction Reviews, questions, complaints Medium, indirect via listing and product quality

For the Growth Reward your quality score needs to be at least 69. That's not the maximum score, it's the floor. Sellers who perform well and want to compete on bol.com should actually aim for 80+.

How listing quality directly affects your quality score

Of all the sub-scores, listing quality is the component where you as a seller have the most direct influence. Delivery depends partly on your logistics partner. Return rate depends partly on the product itself. But your listing, that's one hundred percent in your hands.

And here's the concrete point: more images help conversion. A buyer who already sees their specific question answered in an image is less likely to drop off. In practice, we see that listings with five or more photos convert better than listings with two or three.

The logic is simple. The bulk of bol traffic comes from mobile. On a phone, a buyer decides in two to three seconds whether to scroll on or purchase. Images are the only thing that matters in those first seconds. Text gets read later, if the buyer even gets that far. An image is seen immediately.

What counts for listing quality:

Number of images. At least five, preferably seven to nine. Every additional image increases the chance that a buyer sees their specific question answered. The first photo is your main image, white background, sharp, product centred. The next photos tell the story: usage, dimensions, detail, context.

Image quality. Bol.com requires a minimum of 500x500 pixels for a listing. For the zoom function you need 1200x1200. But in 2026 this is the absolute minimum. Consumers are accustomed to sharp product photography, a blurry or busy image communicates unprofessionalism before they've read a single word.

Product information completeness. Are all required attributes filled in? Is the description complete? Are the specifications accurate? Incomplete listings score lower, even if the product itself is fine.

Accurate descriptions. Returns often happen because the product doesn't match the expectation the listing created. A listing that's honest about size, colour and usage leads to fewer returns, and therefore a higher quality score.

If you look at your bol account now and see listings with two to three photos, incomplete attributes, or descriptions you once hastily entered, those are exactly the listings dragging your quality score down.

The 22 weeks you have: a concrete timeline

The Growth Reward starts July 1, 2026. At the time of writing (early April 2026) that's a tight 13 weeks.

The quality score measures over 22 weeks. That means what you do today won't fully flow through to your score for five to six months. But it also works in reverse: improvements you make now start counting immediately. Every week of good listing quality slides in as a new data point in the average.

Practically speaking: if your listing quality is currently below 69, July 1, 2026 is achievable for the basic entry requirement, but you have little margin. If your score is already above 75, you're well positioned for the Growth Reward and for the tightened standards that take effect on July 1, 2027.

Period Action Goal
April 2026 Audit quality score in Partner Platform. Review sub-scores, which component is dragging your score down most? Determine priorities
April-May 2026 Improve listings for best-selling products. Add images, complete all attributes, revise product descriptions. Listing quality sub-score up
June 2026 Check delivery need score. Resolve structural logistics issues. Hit minimum of 60
July 1, 2026 Growth Reward goes live. You'll automatically see whether you qualify. Participation confirmed

What poor listing quality actually costs you

Say you sell in a category with 12% commission. You have 20 active products on bol.com, averaging 500 euros revenue per product per month. That's 10,000 euros per month, 30,000 euros per quarter. Your commission: 3,600 euros per quarter.

If the Growth Reward gives you a 2% commission discount when you hit your first quarterly target, you save 600 euros per quarter, 2,400 euros per year. Hitting targets 2 and 3 delivers more.

The investment to get your listings in order, better product photography, complete attributes, revised descriptions, is a one-time effort. The savings on commission recur every quarter.

Separate from the Growth Reward: listings with five or more professional images convert better than bare listings with two. On 10,000 euros monthly revenue, a few percent of extra conversion adds up without raising your advertising budget. The ROI on good product photography for e-commerce conversion isn't abstract; it sits in every listing you sharpen.

Delivery need score: the other threshold

Besides the quality score of at least 69, there's also a minimum requirement of 60 for the delivery need score. This is a separate score that measures how well you meet the delivery times you promise to buyers.

Bol.com works with a delivery need system: you determine which delivery time you offer. That delivery time is a promise. If you don't keep that promise, your score drops. If you consistently deliver late, it impacts your quality score and therefore your chance at the Growth Reward.

For most sellers, a delivery need score of 60 is achievable if your logistics are in order. But there are situations that put this at risk: you work with a dropshipper who sometimes doesn't deliver on time, you have peak periods where your capacity falls short, or you've communicated overly optimistic delivery times on bol.com.

Check now: do the delivery times in your listings match what you can actually deliver in practice? If there's a structural gap, this is the moment to correct it, before it blocks your Growth Reward participation.

How quality score and conversion are connected

There's a cycle here that's worth understanding. A higher quality score means better listings. Better listings convert better. More conversion means more revenue. More revenue increases the chance of hitting the personal revenue targets bol.com calculates for you each quarter.

In other words: the Growth Reward rewards sellers who have the basics in order, and those basics are listing quality. You could theoretically try to hit revenue targets by advertising harder, but if your conversion rate is low because your listings are poor, every extra sale costs you more in ad spend. That's a losing game.

The most efficient route to the Growth Reward runs through your product page. Good listings convert better, that generates more revenue, that hits the revenue targets, and that delivers commission discount. Each step follows logically from the last.

Bol.com has designed this system deliberately: they want the platform filled with professional, well-described products. The Growth Reward is a financial instrument to steer that. For sellers who already invest in quality, it's extra savings. For sellers who don't yet, it's the trigger to start.

What changes when you participate in the Growth Reward

Practically: your commission discount is automatically applied. You'll see it reflected in your monthly settlement from bol.com. You don't need to do anything extra to receive the discount, as soon as you hit a quarterly target, the discount activates the following day.

There are no obligations towards bol.com in return for the discount. You also don't register separately, bol.com determines based on your scores whether you qualify. You can see in the Partner Platform whether you qualify and what your current status is.

One thing to note: if your quality score drops below the minimum threshold during the quarter, you can lose the discount. The Growth Reward isn't a one-time qualification but an ongoing system. You need to maintain your scores throughout the entire quarter.

What good listings deliver beyond the Growth Reward

The Growth Reward is the concrete reason to take your listings seriously. But the logic doesn't stop at that commission discount.

Bol.com's measurement system fundamentally changed in 2026. The new system doesn't just measure your performance, it also drives your visibility. Listings that score higher on quality get better placement in search results and category pages. The quality score is no longer just a report card, it's a ranking factor.

Specifically: if you improve your quality score from 65 to 75, that doesn't just mean you qualify for the Growth Reward. It also means your products appear higher when someone searches in your category. More visibility means more clicks. More clicks, at a higher conversion rate (because your listings are better), means more sales.

This is the flywheel bol.com has built: quality leads to visibility, visibility leads to revenue, revenue hits the quarterly targets, quarterly targets deliver commission discount. Each step reinforces the next.

That makes the investment in listing quality different from a marketing expense. An ad budget gives you reach as long as you pay. Good listings give you organic reach that stays, and that applies to every new product you add, built on the same foundation from day one.

Sellers who understand this don't start with advertising. They start with the listing.

What the quality score says about the platform's future

There's a broader context here worth noting.

Bol.com processes over 6.3 billion euros in trade volume through seller partners annually (bol.com annual report, 2025). That volume is still growing, 8.4% in 2025. But at the same time, the total e-commerce market in the Netherlands declined slightly (-1%) according to Thuiswinkel.org. Bol is growing while the market is shrinking. That only works if they raise the quality bar and give less visibility to underperforming products and sellers.

The quality score and Growth Reward are part of that strategy. Bol.com wants to be a platform that buyers trust, that means consistent delivery times, accurate product information, professional presentation. Sellers who deliver that get rewarded. Sellers who don't get less visibility.

That's not a temporary measure. It's the direction platforms like bol.com are structurally moving in. Amazon is doing the same: in January 2026, custom creatives were removed from Sponsored Brands, meaning the listing itself now determines the ad (Amazon Seller Central, 2026). Product page quality on Amazon is just as directly a ranking factor as on bol, see the overview of Amazon A+ Content in 2026.

For more on the broader bol.com measurement system and how the platform calculates rankings, also read how to optimise a bol.com listing in 2026.

Where to start if your listings aren't in order

If you want to improve listing quality but aren't sure where to start, professional product listing design gets you there fastest. That's not just about better photos, it's about a complete product page with correct attributes, well-structured information and visual hierarchy that works on mobile.

For the images themselves: product photography is the most direct way to improve the number and quality of your bol images. Professional photography on white background, combined with usage and detail shots, gives you the five to seven images your listing needs.

The Growth Reward isn't a hype programme. It's a financial instrument from bol.com that structurally rewards high-performing sellers. If you get your listings in order now, you benefit in two ways: higher conversion now, and commission discount once the programme starts.

Those are two separate revenue streams from the same investment.

Conclusion: the Growth Reward is a signal, not an end goal

The commission discount is the visible part. The invisible part is what changes under the hood when you take your quality score seriously.

Your listings become more complete and your images better, so your descriptions set more accurate expectations. Customers ask fewer questions, your return rate drops and your conversion rises. And because quality now factors into the ranking, you also get found organically more often.

All of those things happen at once, not as a side effect, but as a direct result of the same improvements you make for the Growth Reward.

Start with your three worst-performing listings. Look at the sub-scores in the Partner Platform. Add images. Complete all attributes. Revise descriptions that set vague expectations.

Do that before July 1, 2026.

The Growth Reward is the excuse many sellers need to finally take seriously what they should have been doing for years. Use it.

Updated on 20 juli 2026

Louie Valkhof
Louie ValkhofFounder & Art Director, Oase Creative
Knowledge Base

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